![]() ![]() If you are logged in as a network user then your home directory is going to be something like smb://server/home/user which Adobe does not like and causes the app to crash. The main problem as I understand it is Adobe Reader does not like writing to network locations. ![]() It also affects Adobe Acrobat Pro and we have come up with a temporary fix until something is done about the issue. Hi I have seen this issue on Network accounts for quite a while. You can read the entire post here and the solution below. ![]() It was so great I wanted to be sure that this solution gets the exposure that it so rightly deserves. A user on an Adobe Forum post, posted a temporary fix that worked wonders for my problem. I have been scouring the web trying to find a solution and finally I got a break. Since Preview is no substitution for Adobe Acrobat Pro, this poses a real challenge for the user and the System administrator. This does solve their problems in the short term however my users quickly point out that they need Adobe Acrobat Pro which causes the same issue. The obvious solution of course that I tell my users is to use Preview instead of Adobe Acrobat Reader to read their PDF files. This is quite frustrating and for the System Admins trying to use Network Accounts, waiting for Adobe to fix this issue has been a waiting game that so far has not come to an end. Since the folder is a network based folder (Network account, running mobile home folders off of the server), the program crashes as it is unable to create those files in the remote network location. After much trial and investigation, I have narrowed down the reason for the crash to the fact that the program is trying to save temporary cache files to the users Documents folder. The issue presents itself as a hard crash of Adobe Reader, while the user is trying to use the program. There has been a lingering issue with running Network Accounts and letting the users of those network accounts use Adobe Acrobat Reader on an OSX Leopard & Snow Leopard server environment for a while.
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